At Transform, we help health organisations deliver meaningful change to improve lives. By blending strategic goals with practical delivery, our approach brings clarity and momentum to complex transformation.
We focus on what matters most: building resilient organisations, enabling workforce insight through data, driving healthier behaviours with user-centred digital tools, strengthening trust through effective communication, and designing services that create lasting value.
By joining up policy, operations, technology and culture, we ensure change is both ambitious and sustainable—turning vision into real, measurable impact for people and health systems alike.
We help health organisations with end-to-end transformation to create lasting impact for the citizens they serve.
Our services
At Transform, we bring clarity to complexity through our Complete System Model, harnessing Corkscrew Thinking® to shape bold strategies and Brilliant Basics® to ensure rigorous delivery. By viewing organisations as interconnected systems of policy, people, process, and technology, we design change that is both visionary and grounded. This approach helps health leaders move beyond siloed initiatives, creating integrated solutions that strengthen whole systems rather than isolated parts. The outcome is transformation that aligns with long-term mission, while delivering practical steps that make progress visible, measurable, and sustainable from day one.
Health transformation demands more than structural change—it requires cultural confidence and workforce trust. We design and deliver phased, empathetic transitions that minimise disruption while enabling people to adapt, engage, and thrive. Using proven change methodologies, we support leaders in preparing organisations, managing delivery, and sustaining impact. Whether reorganising national health agencies or embedding new operating models, we focus on clear communication, stakeholder engagement, and user-centred planning. This ensures complex transitions—often affecting thousands of staff and critical services—are implemented smoothly and with resilience, creating stronger organisations that can adapt to new challenges with confidence.
We help health organisations unlock the power of their data by designing and implementing platforms that transform vast, fragmented datasets into actionable insight. From consolidating millions of records into unified data models, to applying machine learning and predictive analytics that anticipate workforce risks or health trends, our work turns raw information into meaningful intelligence. These insights enable leaders to make proactive, evidence-based decisions and intervene early where it matters most. By combining technical expertise with deep sector knowledge, we ensure data is not only accurate and secure but also accessible, impactful, and aligned to organisational priorities.
Health outcomes depend on people making informed, confident choices. That’s why we apply behavioural insight, design thinking, and robust research to create digital services that engage, inspire, and deliver measurable change. From lifestyle apps to prevention campaigns, our tools are built around real user needs, ensuring they are inclusive, intuitive, and accessible to all. By combining user experience design with evidence-based messaging, we create interventions that encourage healthier behaviours at scale. The result is not just well-designed products, but digital solutions that embed lasting habits, improve public wellbeing, and reduce pressure on the wider health system.
In a fast-moving health environment, leaders need timely information and tools to respond with confidence. We design dashboards, data visualisations, and communications toolkits that bring together real-time intelligence—from public sentiment to service performance—into formats that are clear, actionable, and accessible. By surfacing insights that uncover narratives and trends, we help organisations shape high-impact strategies, strengthen trust, and counter misinformation. Our approach ensures decision-makers have the right information at the right time, while also equipping frontline teams with messages that resonate. The outcome is stronger communication, sharper decision-making, and health strategies that are adaptive and effective in dynamic contexts.
Related case studies
Introducing our Health Domain Director, Kirsty Noon
Kirsty is Director of Health at Transform.
She's an accomplished leader with over 25 years of experience in ICT, digital development, and operations. Her leadership of high-value and fast-paced multi-stream transformations across central and local government, public sector and health sectors assures that the most complex of projects are in safe hands.
Her experience spans an array of multi-faceted technology and organisational change programmes involving design and implementation of governance structures, enterprise-wide operating model design, system-wide service re-designs, major ICT modernisations, and data and technology migrations. She is trusted to lead major initiatives from strategy through to delivery, often in highly sensitive and political settings.
Kirsty is an expert troubleshooter, not only does she solve our clients most knotty problems, but also has a laser focus on helping them to create lasting value.
